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24/7 Support Services

Our customer service team consists of hundreds of travel consultants around the world dedicated to superior service and value to your travelers. Rigorously trained and constantly evaluated, our travel consultants are always available by phone or email and have direct access to your traveler’s information and preferences to proactively assist with their travel goals, 24/7.

Service and Care Available 24/7

Our corporate travel consultants are available 24/7 via phone, email and voicemail to provide domestic and international travel planning, alter itineraries and offer prompt enroute assistance to travelers when needed. In the event of a weather-related or other emergency, calls are seamlessly re-routed to an unaffected call center.  Your employees are always taken care of with Egencia.

 

With over 40% of our employee base qualifying as frequent travelers, Nikon required a provider who could quickly respond to ever changing complex travel arrangements.

Lynne Brown
Senior Program Manager

Nikon Precision