Satisfaction, Security & Savings

In today’s global marketplace, your employees often travel to new destinations, making multiple stops to achieve their objectives. The complexity and uncertainty of business travel can be daunting at times, especially considering what’s at stake. Egencia has designed a suite of Agency Services to meet your travel challenges, globally, and ensure your employees travel efficiently, comfortably and securely.

Service Excellence, Anywhere in the World

Expect the same excellent service from Egencia whether your employees are travelling domestically or halfway around the globe. With 12 locations worldwide, our Global Customer Service group is comprised of travel professionals who are uniformly-trained to ensure you consistently receive excellent assistance and expert advice.

Our corporate travel consultants are available 24/7 via phone, e-mail and voice mail to provide domestic and international travel planning, alter itineraries and offer prompt en route assistance to travellers when needed.

In the event of a weather-related or other emergency hampering our operations in one location, calls can be seamlessly re-routed to an unaffected call centre. Be confident that your employees are always well cared for with Egencia.

“I was very excited to see J.R.’s online adoption jump to an average of 88 percent for the first 3 months of the new program.”

“Employees are finding the online purchase process to be very intuitive and easily surpassed the previous 60 percent adoption rate ceiling.”

Trina Redtfeldt
Travel Administrator
The J.R. Simplot Company